Resources
When initially working with clients, we use the “5 Why?” technique (originally developed by Toyota) to uncover the reasons why the problem or issue is occurring at the moment, and particularly to drill down to the root causes. To help you define both the problem or issue you are currently facing, and possible causes, here’s a good reference to get you started:
Please contact us and we’ll work with you to clearly define the problem and causes. Together, we can then work through some viable solutions. We look forward to collaborating with you.
